Helpshift is a modern SaaS platform supporting the customer service market for mobile. Through an intuitive user interface, Helpshift makes it easy for businesses large and small to proactively support and engage their customers. The support platform includes functionality such as native in-app FAQs, in-app chat, a full CRM ticketing system, complete with workflow management features and real time reporting; Making it easy for companies to provide the best-in-class customer support experience for mobile apps.
Companies such as Turner, Viacom, Virgin Media, Microsoft, Western Union, Flipboard, WordPress, and thousands of other industry-leading brands, startups, and developers use the Helpshift platform. Helpshift is installed on 3500+ apps, and serves 100 million+ customers on a monthly basis. To date, Helpshift has raised more than $38.2 Million and is backed by Cisco Investments, Intel Capital, Microsoft Ventures, Nexus Venture Partners, Salesforce Ventures, True Ventures, and Visionnaire Ventures.