Proximity Insight develops leading CX software for retailers.
Our innovative sales floor platform comprises of a suite of tools that enable sales associates to connect with their customers in exciting and dynamic ways. The core platform leverages a scientifically connected data layer and combines clienteling, engagement, product catalogue and task management into interactions that drive 10-15x more repeat purchases than automated marketing.
The platform is functionally rich and each component focuses on the customer journey. From the moment, the customer enters the store, from fitting room to checkout, to payment, to post purchase follow up the platform has out of the box functionality that personalises each customer interaction and empowers sales associates to engage with customers in a humanised way. We digitise the "client black book" and trigger “on brand” communication via email, SMS and social to ensure that each engagement is relevant and measurable.
The platform is built around a modular concept that enables a brand to select the individual components that are right for their business and brand values. This reduces customisation effort, speeds up implementation timelines and adoption and improves productivity marketing and service capabilities across all channels.
For more information and to arrange a demo contact firstname.lastname@example.org.