Today’s retail environment is facing various challenges:
-Customers want to decide when and where to buy their goods and in the same time expects in all touch-points the same customer experience.
-Today’s customer is highly informed, enabled by new technologies, they have easy access to all sorts of price, product and product review. In order to bring added-value to the customer, the employees operating in a retail store need to be well informed and educated on the products they are selling.
-On top of this in Europe only 30% of the employees working in Retail are engaged and committed with the organization they are working for.
MobieTrain offers a social mobile learning platform designed to change the way Retailers deliver training and at the same time improves the overall communication and knowledge transfer within a company. The learner is placed central and the platform makes learning fun by introducing various gamified elements.
In contrast to face-to-face, LMS and E-learning alternatives, our hand-held solution is mobile; it avoids large set up costs, is based on repetition based learning, is personal, is fun, is available 24/7, and measures how training is performed.