CIO, River Island
Doug joined River Island in 2011 as Chief Information Officer and is responsible for the overall technology strategy for River Island Tech.
Doug has been instrumental in the transformation of the Tech department taking River Island into a new digital environment.
Since 2011 River Island has launched a new web platform, mobile apps and mobile site along with building out international capabilities like language, payment and delivery offerings. Over the past year and into the future Doug will be placing increased focus on service channels, building a store of the future and building a customer focused, digitally engaged agile team. One of his major innovations was the opening of the RI:TECH Shoreditch collaboration hub which has introduced a new way of working for River Island as a whole. His vision and passion is for RI:Tech to be a measured with other Tech organisations and not just those only in the Retail space.
Prior to River Island Doug headed up IT at French Connection working on SAP ERP and working to build up their digital capabilities.