Chief Global Content Officer, Shoptalk
Zia is the Chief Content Officer at Shoptalk where she's in charge of developing the agenda for the event and identifying innovative startups and traditional retail brands to recruit as speakers.
She joined Shoptalk in 2015 after spending over seven years as a Research Director at Forrester where she oversaw the company’s digital store and omnichannel commerce research. She also led Forrester’s global ecommerce coverage with a focus on emerging markets like Brazil and China.
Zia holds a BA from Dartmouth College and an MALD from The Fletcher School of Law and Diplomacy at Tufts University.